Services Included in the Package:

• Round Trip Economy Class Airline Tickets with Ajet Airlines from Sabiha Gökçen Airport – Sharjah – Sabiha Gökçen Airport

• Airport Taxes

• 3 Nights Bed and Breakfast Accommodation in the Selected Hotel Category

• Transfers Between Airport / Hotel / Airport

• Panoramic Dubai City Tour

• Turkish Assistance Service

Items Not Included in the Package Price:

• International Departure Fee Stamp

• All Tours Not Specified in the Tour Program

• Breakfast to be Taken Before the City Tour on the First Day

• Dubai Visa Fee (90 Euros)

• Lunch and Dinner

• Beverages to be Taken with Meals

• Personal Expenses

• City Accommodation Tax (As of March 31, 2014, the UAE has implemented a nightly city accommodation tax. This tax, determined by the hotel category, will be paid directly to the hotel reception by the guests. 10 AED per night for 3-Star Hotels – 15 AED per night for 4-Star Hotels – 20 AED per night for 5-Star Hotels)

Regardless of whether you have purchased a package including or not including a visa, you must create a visa reservation in addition to the tour reservation. The responsibility in this matter lies with the agencies.


Extra Tour Package - Full Package: 465 Euro per person instead of 420 Euro
Dinner Included Dhow Cruise Boat Tour with Fountain Show and Dubai Mall Tour – Per Person: 80 Euro
Miracle Garden & Al Bastakiya Trip Tour – Per Person: 70 Euro
Dinner Included Dubai Desert Safari Tour – Per Person: 80 Euro
Lunch Included Abu Dhabi Tour – Per Person: 85 Euro
Burj Al Arab & Medinat Souk Tour – Per Person: 90 Euro
Outlet Mall & Global Village Tour – Per Person: 60 Euro

***Prices of extra tours may vary during the season. Therefore, the prices at the time of purchasing the extra tour are valid.
***Extra tours are organized with a minimum participation of 20 people. If sufficient participation is not achieved, extra tours may not be held or price changes may occur.
***Extra Tour Package Sales are only made by our guide in the region. We do not have extra tour package sales from Turkey.

IMPORTANT NOTES

• To take advantage of the discounted travel package prices for extra tours, payment must be made to the local agency representative during the tour.

• Extra tours are carried out with a minimum participation of 15 people. In case of participation below 15 people, there may be changes in tour prices, or it may be conducted by metro. Our guide may change the days of the extra tours, provided that the content remains the same.

• Price changes may occur for extra tours depending on the regional density or period. The prices valid at the time of purchase from the guide will apply to extra tours.

• In cases where only category information is provided without naming hotels and/or options exist for the same destination, the hotel(s) will be notified by your agency 48 hours before the tour departure.

• Our programs include a guiding service at the destination, and the package includes guiding services only for panoramic city tours and round-trip airport transfers. If extra tours are purchased, guiding services will also be included. Different guides may accompany our guests during extra tours.

• Guests must inform the guide of any extra tour cancellations or changes at least 24 hours in advance. The cancellation and refund status of the requested extra tour will vary based on the final decision of the local supplier.

• During periods such as fairs, congresses, concerts, events, or sports tournaments, hotels may be used at a distance greater than the specified kilometers. In such cases, the agency will provide information 2 days before the tour departure.

• Panoramic city tours included in the package are organized for general introductions of cities and are conducted as panoramic tours without museum or archaeological site entrance fees. These tours last no longer than 2-3 hours.

• Panoramic tours and other tours specified in the program may not be possible due to the closure of places to be visited by local authorities on the scheduled day and time of the tour, road closures due to any event, or weather conditions. The agency is not responsible for the inability to conduct the mentioned tours. Some tours may be conducted using public transportation or walking in places where vehicle entry is not allowed.

• Our tour programs have a guide's welcome at the airport upon arrival. For return transfers, the guest must be ready at the reception of the hotel where they are staying before the time provided by the guide.

• The hotels included in the program are offered for sale. Hotel availability may vary during high seasons or special periods. Therefore, another similar hotel may be provided.

• We recommend that guests do not exchange large amounts of currency to avoid being affected by exchange rate differences. Old/Worn currency is not accepted by banks in the destinations. Therefore, extra tour reservation transactions will not be made with old type currencies that banks will not accept.

• Since our package tours are intended for abroad, the foreign language proficiency of guests is their own responsibility.

• Old/Worn currency is not accepted by banks in the destinations. Therefore, extra tour reservation transactions will not be made with old type currencies that banks will not accept.

GENERAL TERMS

• During the reservation, the tour program specified must be communicated to guests along with the general terms and obligations stated below. The agency is not responsible for any complaints arising from this information. Our guest is considered to have read and accepted all items in advance.

• Guests traveling with a Turkish green passport must renew their passports if the date of issuance is older than 10 years; otherwise, they may not be accepted by the country they are going to or their flights may not be executed by the airline in Turkey. In such cases, the responsibility lies with the passenger, and the agency cannot bear any liability.

• To avoid issues at the customs police at the border of the visited country due to torn, worn, wet, or similarly damaged passports; these passports must be renewed and if the country requires a visa for Turkish citizens, the relevant visa must be in the new passport. In such cases, the responsibility lies with the passenger.

• Passenger passports must be valid for a minimum of 6 months from the return flight date. Otherwise, any obstacles are the responsibility of the guests.

• The agency acts as an intermediary between the passenger and the consulate. The consulate reserves the right not to issue a visa if deemed necessary. The agency has no responsibility regarding the passenger's inability to obtain a visa. The agency merely undertakes the role of an intermediary institution. The agency bears no penalties or responsibilities for personal visa applications. Consumers have registered for the tour accepting these terms.

• For passengers who will apply for their visa themselves, obtaining the necessary documents (hotel confirmation, flight ticket, etc.) usually takes 1 business day. Our guests must set their appointment dates and times accordingly, considering this timeframe. Otherwise, the agency is not responsible for possible delays.

• In the case of cancellation of the reservation and/or the passenger not participating in the relevant tour, no refunds for the visa fee and service charges will be made. If the guest received their visa and visa service through our agency's Vize department and this visa service was indicated as an additional service in the travel contract, if the agency cancels the relevant tour due to insufficient participation or another reason, the guest can receive a refund of the remaining amount excluding the fees or similar amounts paid to the consulates after presenting their passport, indicating that they have not used their visa within the visa expiration date of one week. If the guest obtained their visa independently or with the assistance of another visa agency and the agency cancels the relevant tour due to insufficient participation or another reason, no refund will be provided.

• Changes in routes may occur depending on the city where the plane will land. The aircraft type and time may change, and this situation has been communicated at the time of the contract, and the PASSENGER ACCEPTS THE RISK OF TIME CHANGE UPON PURCHASING THE TOUR.

• Triple rooms are provided depending on the availability of hotels. There is an extra bed application in triple rooms, and the 3rd bed is smaller than the standard bed. Triple rooms do not guarantee 3 separate beds, and if there is a suitable room for this in the hotels, reservation will be made based on availability.

• Children's discounts are only valid for children staying with two adults.

• The breakfasts served at hotels are continental breakfast, not Turkish breakfast. Continental breakfast consists of butter, jam or honey, bread, tea or coffee, and fruit juice.

• Group breakfasts may be served in a separate hall.

• During the reservation/registration, it is necessary to provide and enter the name-surname, date of birth, and passport number as they appear on the passport that will be traveled with. Flight tickets are prepared according to this information. Penalty fees for flight ticket cancellations or changes due to incorrect information are the responsibility of the guest.

• Guests are required to have a foreign travel and health insurance policy that starts one day before the tour date and ends one day after, whether they obtain it from the agency or not. Guests who do not have the travel insurance may be fined by the relevant country police. The responsibility for any fine due to not having the travel insurance lies with the guests.

• Due to international diplomatic relations, having entered-exited some countries may lead to the inability to obtain visas or enter border posts for another/multiple countries, and in such situations, the agency is not responsible as it is outside of its control.

• To provide economic and time benefits for the group visit, guests who do not wish to participate in tours conducted along the route are required to wait at a nearby facility until the extra tour is finished. After the tour is finished, our bus will pick up these guests, and our tour will continue.

• Panoramic city tours are organized to introduce the cities. City tours and extra tours may be held on different days, provided that the content does not change or may not take place due to weather conditions. In such cases, the agency is obliged to present the guests with the best suitable alternative. Extra tours are organized with a minimum participation of 20 people. If sufficient participation is not achieved, extra tours may not be carried out, or prices may change.

• Tours or trips that the local authorities do not permit to be visited or conducted will not be carried out. The agency cannot be held responsible for the inability to conduct such tours.

• The aircraft seats in our programs are group seats, and the round-trip is arranged as a single ticket. If the departure flight is missed or not used, the return flight may also automatically be canceled. In such cases, the rules of the airline apply.

• Last-minute flight delays and gate changes are displayed on information boards/screens at airports. These details should be followed by individuals. In the event of missing a flight due to such a situation or personal reasons, the guest must pay for their new ticket (if necessary, based on the previous item, as a round-trip ticket). Furthermore, if the group is missed, the guest may partially or completely miss the program on the first day; in this case, the responsibility lies with the guest. Also, if traveling to the city/country with a different flight from the group, the airport-city or airport-hotel transfers are the guest's responsibility.

• Guests wishing to upgrade their flight tickets using miles can only do so if there is availability on the relevant airline's flight after tickets have been issued. The aircraft seats in our programs are group class, and if the desired ticket is available, it may need to be upgraded to an economy class that can be upgraded at a price set by the airline. The price difference that arises in this case is the responsibility of the guest. Group tickets in our programs are issued several days before the departure of the tour.

• To use your mobile phones abroad, you need to check with your GSM operator before leaving Turkey whether your line is open for international calls/receiving calls.

• During your travels, when using transportation vehicles and when departing from hotels, whether temporarily or completely, please ensure you have collected all your belongings.

• The agency may change the order of the cities in the program and/or the airline to be flown without altering the content of the program in cases of force majeure or if deemed necessary.

• The agency reserves the right to change hotel names provided that the category remains the same.

• The agency is not responsible for items left, lost, or stolen during the tour.

• Children under 18 years of age traveling with their mother must obtain permission from their father, while those traveling with their father must obtain permission from their mother. If traveling with a third person, permission must be obtained from both the mother and the father. The agency cannot be held responsible for flights that do not occur due to the absence of a consent letter.

• The General Terms are an integral part of the tour program and cannot be considered independently from the tour program.

IMPORTANT NOTES

• To take advantage of the discounted travel package prices for extra tours, payment must be made to the local agency representative during the tour.

• Extra tours are carried out with a minimum participation of 15 people. In case of participation below 15 people, there may be changes in tour prices, or it may be conducted by metro. Our guide may change the days of the extra tours, provided that the content remains the same.

• Price changes may occur for extra tours depending on the regional density or period. The prices valid at the time of purchase from the guide will apply to extra tours.

• In cases where only category information is provided without naming hotels and/or options exist for the same destination, the hotel(s) will be notified by your agency 48 hours before the tour departure.

• Our programs include a guiding service at the destination, and the package includes guiding services only for panoramic city tours and round-trip airport transfers. If extra tours are purchased, guiding services will also be included. Different guides may accompany our guests during extra tours.

• Guests must inform the guide of any extra tour cancellations or changes at least 24 hours in advance. The cancellation and refund status of the requested extra tour will vary based on the final decision of the local supplier.

• During periods such as fairs, congresses, concerts, events, or sports tournaments, hotels may be used at a distance greater than the specified kilometers. In such cases, the agency will provide information 2 days before the tour departure.

• Panoramic city tours included in the package are organized for general introductions of cities and are conducted as panoramic tours without museum or archaeological site entrance fees. These tours last no longer than 2-3 hours.

• Panoramic tours and other tours specified in the program may not be possible due to the closure of places to be visited by local authorities on the scheduled day and time of the tour, road closures due to any event, or weather conditions. The agency is not responsible for the inability to conduct the mentioned tours. Some tours may be conducted using public transportation or walking in places where vehicle entry is not allowed.

• Our tour programs have a guide's welcome at the airport upon arrival. For return transfers, the guest must be ready at the reception of the hotel where they are staying before the time provided by the guide.

• The hotels included in the program are offered for sale. Hotel availability may vary during high seasons or special periods. Therefore, another similar hotel may be provided.

• We recommend that guests do not exchange large amounts of currency to avoid being affected by exchange rate differences. Old/Worn currency is not accepted by banks in the destinations. Therefore, extra tour reservation transactions will not be made with old type currencies that banks will not accept.

• Since our package tours are intended for abroad, the foreign language proficiency of guests is their own responsibility.

• Old/Worn currency is not accepted by banks in the destinations. Therefore, extra tour reservation transactions will not be made with old type currencies that banks will not accept.

GENERAL TERMS

• During the reservation, the tour program specified must be communicated to guests along with the general terms and obligations stated below. The agency is not responsible for any complaints arising from this information. Our guest is considered to have read and accepted all items in advance.

• Guests traveling with a Turkish green passport must renew their passports if the date of issuance is older than 10 years; otherwise, they may not be accepted by the country they are going to or their flights may not be executed by the airline in Turkey. In such cases, the responsibility lies with the passenger, and the agency cannot bear any liability.

• To avoid issues at the customs police at the border of the visited country due to torn, worn, wet, or similarly damaged passports; these passports must be renewed and if the country requires a visa for Turkish citizens, the relevant visa must be in the new passport. In such cases, the responsibility lies with the passenger.

• Passenger passports must be valid for a minimum of 6 months from the return flight date. Otherwise, any obstacles are the responsibility of the guests.

• The agency acts as an intermediary between the passenger and the consulate. The consulate reserves the right not to issue a visa if deemed necessary. The agency has no responsibility regarding the passenger's inability to obtain a visa. The agency merely undertakes the role of an intermediary institution. The agency bears no penalties or responsibilities for personal visa applications. Consumers have registered for the tour accepting these terms.

• For passengers who will apply for their visa themselves, obtaining the necessary documents (hotel confirmation, flight ticket, etc.) usually takes 1 business day. Our guests must set their appointment dates and times accordingly, considering this timeframe. Otherwise, the agency is not responsible for possible delays.

• In the case of cancellation of the reservation and/or the passenger not participating in the relevant tour, no refunds for the visa fee and service charges will be made. If the guest received their visa and visa service through our agency's Vize department and this visa service was indicated as an additional service in the travel contract, if the agency cancels the relevant tour due to insufficient participation or another reason, the guest can receive a refund of the remaining amount excluding the fees or similar amounts paid to the consulates after presenting their passport, indicating that they have not used their visa within the visa expiration date of one week. If the guest obtained their visa independently or with the assistance of another visa agency and the agency cancels the relevant tour due to insufficient participation or another reason, no refund will be provided.

• Changes in routes may occur depending on the city where the plane will land. The aircraft type and time may change, and this situation has been communicated at the time of the contract, and the PASSENGER ACCEPTS THE RISK OF TIME CHANGE UPON PURCHASING THE TOUR.

• Triple rooms are provided depending on the availability of hotels. There is an extra bed application in triple rooms, and the 3rd bed is smaller than the standard bed. Triple rooms do not guarantee 3 separate beds, and if there is a suitable room for this in the hotels, reservation will be made based on availability.

• Children's discounts are only valid for children staying with two adults.

• The breakfasts served at hotels are continental breakfast, not Turkish breakfast. Continental breakfast consists of butter, jam or honey, bread, tea or coffee, and fruit juice.

• Group breakfasts may be served in a separate hall.

• During the reservation/registration, it is necessary to provide and enter the name-surname, date of birth, and passport number as they appear on the passport that will be traveled with. Flight tickets are prepared according to this information. Penalty fees for flight ticket cancellations or changes due to incorrect information are the responsibility of the guest.

• Guests are required to have a foreign travel and health insurance policy that starts one day before the tour date and ends one day after, whether they obtain it from the agency or not. Guests who do not have the travel insurance may be fined by the relevant country police. The responsibility for any fine due to not having the travel insurance lies with the guests.

• Due to international diplomatic relations, having entered-exited some countries may lead to the inability to obtain visas or enter border posts for another/multiple countries, and in such situations, the agency is not responsible as it is outside of its control.

• To provide economic and time benefits for the group visit, guests who do not wish to participate in tours conducted along the route are required to wait at a nearby facility until the extra tour is finished. After the tour is finished, our bus will pick up these guests, and our tour will continue.

• Panoramic city tours are organized to introduce the cities. City tours and extra tours may be held on different days, provided that the content does not change or may not take place due to weather conditions. In such cases, the agency is obliged to present the guests with the best suitable alternative. Extra tours are organized with a minimum participation of 20 people. If sufficient participation is not achieved, extra tours may not be carried out, or prices may change.

• Tours or trips that the local authorities do not permit to be visited or conducted will not be carried out. The agency cannot be held responsible for the inability to conduct such tours.

• The aircraft seats in our programs are group seats, and the round-trip is arranged as a single ticket. If the departure flight is missed or not used, the return flight may also automatically be canceled. In such cases, the rules of the airline apply.

• Last-minute flight delays and gate changes are displayed on information boards/screens at airports. These details should be followed by individuals. In the event of missing a flight due to such a situation or personal reasons, the guest must pay for their new ticket (if necessary, based on the previous item, as a round-trip ticket). Furthermore, if the group is missed, the guest may partially or completely miss the program on the first day; in this case, the responsibility lies with the guest. Also, if traveling to the city/country with a different flight from the group, the airport-city or airport-hotel transfers are the guest's responsibility.

• Guests wishing to upgrade their flight tickets using miles can only do so if there is availability on the relevant airline's flight after tickets have been issued. The aircraft seats in our programs are group class, and if the desired ticket is available, it may need to be upgraded to an economy class that can be upgraded at a price set by the airline. The price difference that arises in this case is the responsibility of the guest. Group tickets in our programs are issued several days before the departure of the tour.

• To use your mobile phones abroad, you need to check with your GSM operator before leaving Turkey whether your line is open for international calls/receiving calls.

• During your travels, when using transportation vehicles and when departing from hotels, whether temporarily or completely, please ensure you have collected all your belongings.

• The agency may change the order of the cities in the program and/or the airline to be flown without altering the content of the program in cases of force majeure or if deemed necessary.

• The agency reserves the right to change hotel names provided that the category remains the same.

• The agency is not responsible for items left, lost, or stolen during the tour.

• Children under 18 years of age traveling with their mother must obtain permission from their father, while those traveling with their father must obtain permission from their mother. If traveling with a third person, permission must be obtained from both the mother and the father. The agency cannot be held responsible for flights that do not occur due to the absence of a consent letter.

• The General Terms are an integral part of the tour program and cannot be considered independently from the tour program.